These Terms & Conditions ("Terms") govern your use of services provided by Avoronix Private Limited ("we", "us", "our"), a technology company registered in India and operating at Mohali, Punjab. These Terms apply to all clients, visitors, and users who access our website (www.avoronix.com) or engage our services. By engaging our services or using this website, you agree to be bound by these Terms. These Terms were last updated on April 2, 2026. If you do not agree, please do not use our services or website.
We provide a range of IT services including IT Consultancy, Web Development, App Development, AI & Automation Solutions, E-Commerce Development, and IT Solutions (cloud services, integrations, and technical support). Project scope, deliverables, schedules, and pricing are set out in the proposal or statement of work (SOW) agreed between you and us. Any change to scope will be handled through a change request and may affect cost and timeline.
All fees and payment terms appear in our proposal or SOW. Typically, a 50% advance is required before project commencement and the remaining 50% upon project delivery, unless otherwise agreed in the SOW. Invoices are due as specified in the invoice. Late payments may incur interest and may suspend work until resolved. We retain the right to stop work if invoices are not paid according to agreed terms.
Upon full payment of all invoices, full intellectual property rights of the custom deliverables created specifically for your project are transferred to you. We retain ownership of our pre-existing tools, frameworks, libraries, and reusable components used during development. Any third-party software or open-source libraries used will be subject to their own respective license terms.
You agree to provide timely access to information, accounts, systems, and personnel as required for project delivery. Delays caused by lack of information, approvals, or access may affect deadlines and cost.
Both parties agree to keep confidential information private and not disclose it to third parties except as required by law or as necessary to carry out the services. Confidential information excludes information that is publicly available or independently developed.
Either party may terminate the agreement with 15 days written notice. Termination on material breach may be immediate if the breaching party fails to remedy the issue within the notice period. Termination does not remove the obligation to pay for work completed to date.
We deliver services using reasonable skill and care. We provide a 30-day bug-fix warranty after project delivery for issues directly related to our work. Except as expressly stated, we provide no other warranties, express or implied. We do not warrant uninterrupted or error-free operation of software after the warranty period unless a separate maintenance or support agreement is in place.
To the maximum extent permitted by law, our liability for any claim arising out of or related to these Terms is limited to the total fees paid by you for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential losses.
You are responsible for retaining backups of your data unless a separate backup service is agreed. We will protect client data in accordance with our security practices, but we are not responsible for loss due to factors outside our control.
In compliance with India's Digital Personal Data Protection Act, 2023, we are committed to protecting your personal data. We collect only the data necessary to deliver our services (such as name, email, and project-related information). Your data is stored securely and is never sold or shared with third parties without your consent, except as required by law. You have the right to:
To exercise any of these rights, please contact us at avoronix@gmail.com.
In accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we handle sensitive personal data including financial information and authentication credentials with strict security measures. We implement industry-standard encryption and access controls to protect such information from unauthorized access, disclosure, or misuse.
In the event of any dispute arising out of or in connection with these Terms, the parties shall first attempt to resolve the matter through mutual negotiation. If the dispute is not resolved within 30 days, it shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The seat of arbitration shall be Mohali, Punjab, India, and proceedings shall be conducted in English.
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Mohali, Punjab, India.
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, Avoronix Private Limited has appointed a Grievance Officer to address any complaints or concerns regarding our services or the handling of your personal data.
Name: Sagar Seth
Designation: CTO & Grievance Officer
Email: avoronix@gmail.com
Response Time: We will acknowledge your complaint within 24 hours and resolve it within 15 days as required by law.
For any questions about these Terms, data privacy, or to report a concern, you may contact us at:
Email: avoronix@gmail.com
Address: Rabab Studios, D-199, Level 7th, Phase 8B, Mohali, Sector 74, Chandigarh - 160071, India
By continuing to use our services you acknowledge that you have read, understood, and accepted these Terms & Conditions.
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